February 24, 2020
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  • 6:52 pm Celine Dion – French Press Conference w/ English Subtitles (Montreal, July 31st 2016)
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Call Center Agent Training Videos


Call Center Agent Training Videos – frightening to people in the top of that
uh… ir programs that help millions of people all over the world and some of our best ideas for new
training programs come from our clients and lately we’ve
been hearing tenancy do something for sales well that’s what you’re going to see the
day these techniques are for both in mt and outbound calls use them and see the difference and returning to talk when we call a prospect client or really
anyone they probably are just sitting there hands folded with nothing to do
they’re busy doing their own work own operations this is ron goldman promises chairman miller with first rate
guaranteed bank you caught me in the real bad tax how do so many sales people just argent as though the calm party was saying she
is so quiet today there was someone would call themselves do you want to stand up in the rest it’s easy and spring time to talk expert on to talk here are coupled with the direct high-rises jeremy miller first again
today can acquit moment for me how’s your knee for those who are afraid to give up
control of the conversation use this high-rises jeremy miller from first
gigantic bank kochi at a bad time please let me know kono this is fine what’s up asking for time to talk works more often
than not let’s face it nothing works a hundred percent of the
time but asking for time to talk will separate you from all those people who
just barge in without asking by the way in some cases the prospect or
customer won’t have time to talk and simply ask for a better time to talk you make an appointment to call back at another time benefits do you know the difference between
features and benefits and maybe you think that the same thing well they’re not there’s a big difference and it’s an
important one here’s the definitions featured distinctions are noticeable
quality something offered as a special
attraction and the definition of benefits anything that is helpful advantageous
for a person i think something that contributes to are
increases one’s well-being and when you think about us features
towel pent-up itself wealthy sila future might be are flatly playing and which includes unlimited long distance calling untaxed end our benefits is such a plan ready to
leave their routine teaching you can with all the important
people in your life without ever having to worry about accidentally
drying up and i think this whole you’ve got it the features of the facts the benefits
are what these specs will do for the customer now the reason we’re talking
about beaches and benefits is because the features are what most salespeople
stress benefits and what the customer bias you’ll be able to sell better and answer
the question every customer asks what in it for me and after you mention of teacher tell
them here’s what that means to you here’s why that’s important to you talk benefits closing we could do a whole series of programs
just on closing the sale huard dozens of closing techniques but for right now
let’s understand more clearly exactly or closing a sale is closing is any question you asked or
action that you take that results in the commitment to do business question closes are very common and can
be very gentle there are a single closing questions
like would you like to go ahead with this new
service when would you want to receive your new
faculty wish to the middle policy there are do not closing question
sometimes called alternative choice work even answer is
your confirmation to go ahead now if you need to orf four boxes of checks would you like the basic can sit by the
one with the advanced cpx deeper for monthly premiums father paying emily be
more convenient are major reason businesses lost is simply that the sales
executive didn’t test the prospect of by and when that happens instead of truly being assessed
situation you’re just having a conversation he should always ask for the order by
asking closing questions – Call Center Agent Training Videos

Robin Kshlerin

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