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Costco Kirkland Signature 9.0 Hearing Aids Review


Robin Kshlerin

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52 COMMENTS

  1. psusarahkate Posted on July 22, 2019 at 4:23 pm

    $1400 for the pair??? That’s is so inexpensive!! Even when missing those features!!

    Reply
  2. Andrew Posted on July 22, 2019 at 4:27 pm

    Can you comment on the ability of a Samsung 10 (which has the ability to re charge other phones wirelessly with a magnetic field) to recharge various rechargeable hearing aids?

    Reply
  3. mmtmss26 Posted on July 22, 2019 at 4:38 pm

    Is it possible for hearing aids to give back musical ability (not tone deaf but have mild high frequency loss)

    Reply
  4. Hank Tyler Posted on July 22, 2019 at 5:43 pm

    Does the music streaming feature include stereo reproduction of the music?

    Reply
  5. VoodooCrab Posted on July 22, 2019 at 5:58 pm

    I have a question regarding Eustachian tube dysfunction. One year ago, I had a cochlear concussion from a big, bad firework that misfired. I had some hearing loss in both ears which since then has returned. One symptom remains, a clogged feeling and crunching every time I swallow or yawn. My ears had a burning sensation off and on in the past year. Popping them myself doesn't help. In fact, that clogs it even more, and medication doesn't help. My doctor didn't seem to think it related to the accident, but that's precisely when it started, and it's gotten better, but just not all the way gone. Can you share an opinion on what could be going on? I do plan on seeking medical advice, but would like to see what you say anyway.

    Reply
  6. James Eubanks Posted on July 22, 2019 at 6:40 pm

    Let's see…
    Locked hearing aids – not my favorite choice.
    Can't recharge – I've used 312 throwaways for years.
    No Telecoil – I have only been in one building in the last ten years that offered this.
    No tinnitus help – fortunately I rarely use this feature on my Signia 7NX aids.
    No Roger mike support – this is the biggest downfall.

    $1,499 as opposed to $6,000 for the real Phonak – I think the five cons just got cancelled!

    Dr. Cliff, thanks for keeping us well informed.

    Reply
  7. sfodavid1 Posted on July 22, 2019 at 6:59 pm

    Are these hearing aids locked?

    Reply
  8. Brad Wood Posted on July 22, 2019 at 8:15 pm

    I'm glad they do not have all the features that the flagship models have. Audiologists in private clinics should be able to charge more for hearing aids. Not everyone wants to go to a big box store… Or go to college for 7 years to have to work at one.

    Reply
  9. David Portillo Posted on July 22, 2019 at 8:45 pm

    Just got mine this past Sunday, voices including mine sound more natural. Music sounds better and I like to listen to music
    Phone calls come through very clear,, streaming music sounds better, very comfortable fit
    Batteries don’t need the rechargeable feature..wind noise is diminished, smaller than my previous nx7 and did I mention they are just 1500 dollars.?
    I could have spent 3 times as much but I have better uses for that money and I like what I am hearing !!!!!!

    Reply
  10. Frank Aka Vickypoint Posted on July 22, 2019 at 9:45 pm

    Dr Cliff, do you know if these aids are locked as per previous aids from Costco. And if so why do they do that, it must upset a lot of their customers who live considerable distances from Costco stores.

    Reply
  11. Jesse Worrell Posted on July 23, 2019 at 1:00 am

    Does it stream music and phone calls to both ears on Android? David Portillo – said that it does NOT stream phone calls to both ears. I know the Phonak Marvels do so that seems strange that it would stream music to both ears but not phone calls? The 9.0 have a great price point.

    Reply
  12. Robert Crockett Posted on July 23, 2019 at 2:49 am

    Does Costco do REM? Also was wondering if REM should be done again if hearing aids are sent off for repair?

    Reply
  13. Steve K Posted on July 23, 2019 at 4:48 am

    Great video. Always enjoy the impartial realistic approach of your videos. It's been an exciting hearing aid to work with.

    Reply
  14. Steve Schiff Posted on July 23, 2019 at 6:57 pm

    Dr Cliff,
    How can I find out if my Bernafon Zerena 9 MiniRITE aids have the Telacoil feature? I got them from Costco fall of 2018.

    Reply
  15. Sukhdev Tur Posted on July 24, 2019 at 1:01 pm

    Hi Dr Cliff, As always, Thanks for such an informative video!! You mentioned K9.0 should have a high range of customization with 20 frequencies bands. I learned K8.0 had 48 channels. I wonder how does it have higher range than K8.0? Is frequency and channels 2 different things?

    Reply
  16. L Anderson Posted on July 24, 2019 at 2:47 pm

    As usual, Dr. Cliff, I enjoy your informative videos!

    Reply
  17. jbtg Posted on July 24, 2019 at 10:40 pm

    So are the Signature 9.0 better than the Signature 8.0? I have the 8.0s but I only got them 3 months ago, so I'm still in the 6 month return window. Is it worth it to get the new ones?

    Reply
  18. Ivan Snyman Posted on July 25, 2019 at 1:17 pm

    Thoughts on PRP/Stem cell injections in the ear that restores hearing and lessens tinnitus? I know it's fairly new and there are very few doctors that do it but patients report good results.

    Reply
  19. H G Posted on July 25, 2019 at 4:58 pm

    I wish that people pushing Phonak Marvel and it's knock-off rebranded generic, Kirkland 9, would stop saying that the hearing aids will stream to "any bluetooth-enabled device." This is NOT true. Phonak has a list of phones on their support site that they have already stated have been found not to work with the Marvel-type hearing aids. This happened to me, as I had to go out and buy a new phone because the Marvel would not work with a Moto G5 Plus Android phone that was less than 2 years old (new in 2017). So it would behoove anyone buying Marvels or the Kirkland 9 hearing aids (which are based on the Marvel platform) to check the list of compatible phones first before you buy. It's false marketing that they will work with any phone. If they did, Phonak wouldn't have posted a list of noncompatible phones on their site.

    Reply
  20. Frank Flahive Posted on August 6, 2019 at 12:23 am

    Is the 9.0 an improvement over the 8.0 for most hearing loss?

    Reply
  21. Ed Sadiković Posted on August 6, 2019 at 5:14 pm

    Thank you for the quick great summary with comparisons. As someone who has had the same hearing aids for over 10 years and paid $6k for them, this is a dramatic improvement and a great price. I personally prefer the standardized replaceable batteries and don't like how mobile phones and hearing aids are going with non-replaceable batteries (unless you send it in for a price). I have also never experienced most of the features mentioned that the hearing aids are missing compared to the Phonak original, therefore it won't really be a deal breaker for me personally. Now… are they waterproof? It would be great to swim and listen to music 🙂

    Reply
  22. Scorpio Posted on August 7, 2019 at 3:49 pm

    I have the 9.0 to replace my lost phonak v90 and I have noticed that the k9.0 volume buttons dont respond as fast as the v90 did. Also the k9.0 volume makes no sense to me, as I increase the volume the background noise gets much louder and the speech barely gets amplified. Lowering the volume actually is better because it lowers background "ocean" like sounds. This is very annoying because I'm not able to up the volume on the the voices. I can hear keys and paper rattling but voices, which is the MOST important requirement to my needs I cant get it amplified. I'm not sure what's the issue. Maybe I need midrange frequencies bumped up and high frequency ranges bumped down. My concern is the ability to turn up the volume as needed will still be an issue.

    Reply
  23. Gaddy Shaffar Posted on August 8, 2019 at 6:38 pm

    When I discussed with my Audi in Kaiser about Phonak her recommendation (probably all Kaiser audis) not to take it. Kaiser believes that the new bluetooth (streaming all devices) feature causes to the 2 HA to stop working together and communicate with each other. Therefore it reduces the efficiency, quality of hearing, of the HA.I believe this apply to Kirkland 9.0.

    Reply
  24. VidStorage Posted on August 12, 2019 at 7:40 pm

    I wonder if these and the Marvel will have better power handling in Android streaming by firmware upgrade, after Google comes out with their competitive version to MFI?

    Reply
  25. Jack N' Jill Posted on August 25, 2019 at 4:51 am

    I've been wearing these for about a month now. I'm a new hearing aid user. I tried and returned the Brio 3 Phonaks after 3 weeks from Costco prior to the KS9's coming out. The KS9's have a much higher sound quality to me, and the while I miss the recharge-ability of the Phonaks….I'll take the 50% price reduction, and the full Bluetooth compatibility of the new KS9's. The Brio 3's had the horrible intermediary device to make Bluetooth work….and not very well. They had a terrible range to the intermediary device, and the Brio software on the Android phone was poor as well. It reset the volume often when changing Bluetooth programs on my phone. It's hard to believe the same company made both products. What I can say about the Bluetooth Phone connectivity on the KS9's, is that it's less than Ideal. People can't hear me very clearly in the tests I've done, and the sound crackled a lot on both ends. So, I've turned that off on my phone and have the Bluetooth set just for listening to media only. Though this still allows me to hear the phone ring on the hearing aids…scares the crap out me every time! 😀 I can though, still wear a headset over the hearing aid, or hold the phone up to my ear like normal.
    At Costco, one thing I've noticed is that they are very resistant to adding some of the additional sound profiles available for the KS9's. Not sure why, but the Audiologist, tried to tell me the high noise profile was not needed because the regular profile would adjust automatically…which it does, but I find the High noise profile is still better….at least for me. Oh…and I only get a tiny bit of feedback when putting the KS9 in my ears. Beyond that…they just don't feed back in my experience, even when I cover my ears with my hands! Nice! Go get em!

    Reply
  26. Ruben David de los Santos Posted on September 4, 2019 at 12:11 am

    Can these (Signature 9) be programmed by another audiologist outside of Costco? I live outside the country and we do have providers for other major brands like Phonaks, Signia, etc. Is there a certain software they need to program these?

    Reply
  27. Mezmureyes Posted on September 5, 2019 at 7:32 pm

    How long do batteries last, and how much do they cost?

    Reply
  28. 0nly This Posted on September 7, 2019 at 7:38 pm

    The Kirkland Signature 9.0 webpage refers to them as Digital Hearing Instruments, much like the Bose Hearphones.
    The "test" is intended only "to determine if you could be helped by a hearing aid".
    So, if you merely want to replace your defunct hearing aid with a Hearing Instrument, no test should be necessary. Right?
    Thank you.

    Reply
  29. Rick Sovitzky Posted on September 12, 2019 at 1:07 am

    I am trying to understand what value 16 or 20 channels are if most audiograms only plot 7 or 8 points/frequencies. Could you explain?

    Reply
  30. Gaddy Shaffar Posted on September 14, 2019 at 6:41 am

    Will Sig 9.0 connect to mac? if yes will it stream music or only phone related call (either by real phone call or whatsup/skype etc)?

    Reply
  31. Dinesh Shah Posted on October 1, 2019 at 3:33 am

    I understand from your video that the T-coil is the most underrated feature. My hearing aids do have this feature but I can't find any movie theater or other public venue in Charlotte that has this technology. When I talk with the theater staff, they don't understand what T-coil technology is. Local audiologists are of not much help either. I need your help locating these facilities.

    Reply
  32. SuperReverbious Posted on October 1, 2019 at 10:40 pm

    How does this compare to an Oticon SIYA2 ?

    Reply
  33. Carol Diamond Posted on October 13, 2019 at 5:27 pm

    Thank you for your informed video. As usual, I loved how you put all the info together. Made my decision so easy to make!

    Reply
  34. WORLD FASHION Posted on October 15, 2019 at 5:33 pm

    Very good information

    Reply
  35. Lee Smith Posted on October 17, 2019 at 1:38 am

    I have had problems with the cones in my RIC hearing aids popping out of my ears and causing feedback. I currently use the smallest cones as the larger ones hurt my ears. Any suggestions? I am going to switch over to the Kirkland 9.0's from my current Starkey hearing aids.

    Reply
  36. Laxman M Posted on October 17, 2019 at 1:35 pm

    KS 9.0 is UNLOCKED device. It is reprogrammable by any agent with Phonak software. I got mine adjusted in Chennai INDIA for less than $8. All features function excellently in INDIA

    Reply
  37. Bob Blount Posted on October 22, 2019 at 5:04 pm

    Dr Cliff,
    How is list of best-practice audiologist coming?

    Reply
  38. Bob Blount Posted on October 25, 2019 at 2:13 pm

    Are the Kirkland 9.0 apt to be locked by Costco? Thanks

    Reply
  39. Bob Gliem Posted on October 26, 2019 at 10:16 pm

    Which Android app is required for pairing and adjustment of the KS 9.0?

    Reply
  40. batman4oz Posted on October 26, 2019 at 10:57 pm

    My first devices were from Purtone, several years ago…worked very well, but they took over a year to get the Right one to fit correctly! Next, I tried Soundpoint when I moved out of the area…they worked better, but now I'm considering the KS 9.0, after watching many of your very helpful videos!
    (Yes, I realize I named the Offices and Not the Device names…just for reference! Can't recall the Brands or Models, but it's time for an upgrade with Bluetooth!) Thank you for your help, knowledge and advice! 🙂

    Reply
  41. Cathy Gunther Posted on October 27, 2019 at 5:45 pm

    Dr Cliff. I wear hearing aids and I have no trouble hearing with them. However I can’t make out what people are saying most of the time. Volume is not problem. I can’t make out their words. I miss out on a lot of conversations because I don’t hear their words. Is there hearing aids that can help my problem? I wear hearing aids from formerly Avada made by Oticon. They only amplify. Help!

    Reply
  42. donarob Posted on November 7, 2019 at 6:04 am

    In the past, you compared the Costco V8.0 to a Signia device, and it came up short. You mentioned the price $800 per ear at Costco, but did not mention the cost of the Signia. So an apples-to-apples was not possible. Okay; that was last year. Now you have the video on Costco V 9.0 (and thank you for that), but there is no comparison to anything. So here is a suggestion, which I hope you will take under advisement. Hearing aids are covered in many/most Medicare plans, through TruHearing. Indeed, I wouldn't be surprised if TruHearing and Costco are the 2 largest providers of hearing aids in the country.The TruHearing devices are made by Signia, but do not carry the Signia nameplate. They are simply called "Advanced 19" and "Premium 19". Pricing in my plan here in Western NY is $699 ( for Advanced with 32 channels) and $999 (for Premium with 48 channels plus rechargeable option). The TruHearing folks claim the comparable prices at retail would be $2500 and $3200 per ear, but I suspect the Advanced and Premium are stripped down models, just like the Costco are stripped down models. I think a lot of seniors would benefit from a direct comparison of the Costco Sonova and the TruHearing Advanced and Premium. Can you do that? Features and price? Thank you !

    Reply
  43. Ken Lawton Posted on November 8, 2019 at 10:02 am

    Been wearing mine for 1 week and they are FANTASTIC!

    Reply
  44. Easy Go Posted on November 17, 2019 at 6:21 pm

    These are my first hearing aids that stream bluetooth. Streaming iphone calls on my new 9.0 s works great! I hear the caller clearly and the caller hears me just fine. But streamed music from the same iphone sounds lousy with the 9.0. Mainly because of no bass, tinny sounding Using the EQ function on the phone is no help. Pretty bad. Now listening to my stereo or live music with the 9.0, it sounds wonderful. I have very nice Etymotic Research earbuds that plug into my phone. Listening to music through them is really great. Beats me.

    Reply
  45. timbo wilderbeeste Posted on November 20, 2019 at 1:51 pm

    Totally new to hearing aids and feeling my way in desperation.

    I had to leave a job in customer service because of trouble hearing people in situations with background noise. The audiologist I saw suggested a pair of Phonak M50R's which would cost me $4000 through her – way out of my price range. I'm currently in New Delhi, India, having some dental issues taken care of and noticed a couple of hearing specialists nearby, including one who is an accredited Phonak agent. I can buy the M50's here for $1800, a considerable saving over the cost in the USA, but have been told repeatedly online that I'd be wasting my money because I'd have a hard time finding an audiologist back home in Florida who'd tune them for me because of not purchasing through them. Others have countered and said that's not necessarily true – I don't know what to believe, but am wary of investing in something that could end up being useless to me. One of the reasons I wanted the Phonak's is because of my former work situation and the fact they can connect to the various Roger devices, which I thought might help me focus more directly on the customers talking in front of me.

    The KS 9's have also been suggested to me, not least because of their price, the fact they contain a great deal of Phonak technology within, and because I can get as many free tuning sessions as needed to get them paired perfectly to my hearing. Problem is that they won't pair to the Roger devices, so I'm concerned at how effective they can be for me as far as trying to return to my former employer, who is only too happy to take me back once I solve my hearing issues. Is there an alternative means of getting some kind of directional help with the Kirklands?

    I just don't know which way to go with this or what my options might be.

    Reply
  46. Larry Goodson Posted on December 3, 2019 at 5:54 pm

    Dr Cliff. I just bought a set of these Kirkland Signature 9.0 aids. It was a tough choice between the Marvels and these but you said that they were essentially the same as the Marvels but for the difference in price I couldn't justify the Marvels. But I am disappointed with background noise however. There does not seem to be any reduction in the noise at all. I wonder is it because of the quality of the KS 9's over the Phonak Marvels or is it just my over expectations and believing in too much of the hype. I will trade these in for the marvels if necessary. I work in a loud environment sometimes (construction) so I need some help. I will look forward to your opinion.

    Reply
  47. Ralph Young Posted on December 6, 2019 at 5:07 pm

    I have used Costco Sig 6 for 4 years with great success & am now considering either Sig 9 or Costco's Quattro. You comment on the Sig 9's de-featuring. Could I expect Sig. 9 to otherwise function as well as a Marvel 9 hearing aid, less those features, or should I get the Quattro for $1,000 more?

    It was my impression of your review of the original Phonak and Resound versions, and from your ranking order of the name brands, that you favored the Marvel but maybe for reasons concerning features that I can live w/o and missing from the Costco the Sig. 9 version. (I prefer separate batteries and do not intent to use Roger, etc.)

    Your help on these issues would be greatly appreciated. Ralph

    Reply
  48. Judy Posted on December 12, 2019 at 4:06 am

    I bought the KS9.0 and the sound quality was terrible. The S sound was slurred to an Sh sound and the adjustment didn't help at all. Very disappointed so I returned it and went to an audiologist for a hearing aid. Since Consumer Reports rated Costco as one of the best places to buy a hearing aid it is hard to get an appointment and waiting three weeks for an adjustment is not reasonable. I got a ReSound LiNX Quattro which the audiologist recommended and it is worth every penny.

    Reply
  49. Larry Goodson Posted on December 13, 2019 at 11:45 pm

    Dr. Cliff. I believe that i have watched all of your videos many times but if you recommend any in particular, please let me know which one. Thanks
    Larry

    Reply
  50. Jared Houtsma Posted on December 16, 2019 at 8:39 pm

    These seem like a great fit for me from what I'm seeing, my current hearing aids do not do well with wind. Does anyone have any experiences in outdoor situations where wind is present?

    Reply
  51. Marco Antonio Posted on December 17, 2019 at 9:55 am

    Bom dia, excelente conteúdo e canal, só que faltou uma coisa , a tradução para o português brasileiro, obrigado

    Reply
  52. Kris Soukup Posted on December 20, 2019 at 1:42 pm

    I suddenly lost my hearing after a surgery in April. (Not ear surgery) I saw my ENT and did steroids and had the steroid injection. No change. Had an MRI and they saw nothing that may have caused this sudden loss. Anyway, my question is this. I have tinnitus in both ears. It’s never been a constant thing but there enough. Since I lost hearing in my left ear it’s worse in that ear. There all the time. I’m considering the Kirkland Signature 9.0 because of the price. But in this video you talk about it not helping with tinnitus. Because I have it in both ears, would a hearing aid with technology to help with tinnitus even make a difference? I only. Need one hearing aid. Thank you

    Reply
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