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How To Do A Phone Interview Successfully – Phone Interview Tips

Do you have a phone interview coming up? Are you wondering what to say or how to say
it so that you can make it on to the next round of interviews? If so, stay tuned because in this video I
have 5 techniques to share with you that will help you pass your phone interview and if
you stay around until the end, I have a special bonus just for you. If we’ve never met before, I’m Heather Austin
from and The Career Club on Facebook and on this channel I share simple
solutions to help you build a business or launch a career you love. So if you new here consider subscribing and
hitting the bell notification down below so you don’t miss a thing. I recently coached one of my clients through
a phone interview and she did amazing. So far, she’s made it on to the next round
of interviews and now more confident then ever. So today I’m going to share with you what
worked for her and works for many of my other clients when they do a phone interview. Tip number 1, do your research. Before the interview takes place, find out
everything you can about the company. They might ask you questions like “what do
you know about us?’ or “why do you want to work here?’ Make sure you have a few bullet points written
down that will help you answer these questions. For example, make a note about how the company
got started. What is their vision? What types of products and services do they
offer? Jot down what impresses you most about the
company. You’ll want to use these bullet points later
on when your on the phone with the interviewer. Tip number two, find the perfect spot. When the time comes, find a place that is
free from distractions. Also make sure you have really good cell phone
service. And try doing a test call or a mini-mock interview
with a friend 30 minutes before the phone comes in. This will help you work out some of those
interview day jitters and will help you build up your confidence. Tip number 3, have you resume in front of
you. Most likely the interviewer will ask you questions
like “tell me about yourself” or “where are you in your career?’ Having your resume in front of you will help
you answer these questions quickly and efficiently. This doesn’t mean sharing personal experiences
or stories. It means painting a picture of your career. Be able to walk them smoothly through your
resume without rehashing it. Point out special skills or experiences you’ve
had that specifically relate to the new position. Phone interviews normally go pretty quick
so you won’t have long to share your career story. Tip number 4, have the job description in
front of you. You want to be able to create a create a connection
between your experiences and the job requirements. Having the job description right in front
of you will really help you do this. Highlight keywords and statements in the job
description that directly relate to your experience and demonstrate that you a well qualified
candidate. Jot down a few notes on the job description
next to the items that you have had experience with. This will help you quickly answer interview
questions that you asked about the specific job. Tip number 5, prepare a set of questions to
ask the interviewer. Asking questions in a interview shows your
interest in the position and turns the interview into a two-sided conversation. Make sure the questions you ask relate specifically
to the job. Now, because phone interviews tend to run
short, maybe 15 or 30 minutes, you only have time to ask maybe two or three questions. And if you don’t know what questions to ask,
no worries, I have you covered. I created a video all about questions to ask
in an interview and I’ll go ahead and link it up below. Tip number 6, smile. One of the best things you can do in a phone
interview is to smile. Not only will this calm your nerves, but it
will help you come across more friendly and approachable. And believe it or not, when you smile, your
voice changes and the person on the other end of the phone will recognize this. Tip number 7, don’t ramble. When we get nervous, we tend to ramble. It’s okay to take a deep breath before each
questions is asked. To overcome the urge to ramble, practice ahead
of time. Practice your response to common interview
questions like “tell me about yourself”, “why should we hire you”, “what do you know about
our company.” Be prepared to answer these questions as efficiently
as possible. Again phone interviews, you don’t have a lot
of time. To help you do this, check a video I created
about how to answer one of most commonly asked interview questions. I provide exact responses for you to give
and I’ll go ahead and link that one up below. Now to make sure you’re in the right mindset
during your job hunt, make sure you grab your free copy of The Ultimate Guide to Surviving
Your Job Search.” It’s a step-by-step resource guide that will
help you overcome the frustration of your job search. I’ll go ahead and link it up below. Also, if you want to build a business or launch
a career you love, be sure to subscribe to this channel. And if you know someone that benefit fro this
video, please feel free to share it with them. Don’t forget to hit the like button below
and I will see you guys next time.

Robin Kshlerin



  1. Professor Heather Austin Posted on February 7, 2018 at 9:55 pm

    Hey guys! Phone interviews can definitely be intimidating. This video will help you work through some of the challenges phone interviews present. Comment below with what your biggest question is when it comes to doing well during a phone interview?

  2. Behind The Cake Posted on February 7, 2018 at 10:15 pm

    I've never had a phone interview. Those are great tips Heather. Thanks

  3. HealingU Posted on February 8, 2018 at 12:07 am

    Great Tips Heather and great channel – will certainly help a lot of people

  4. Drost Video Posted on February 8, 2018 at 12:23 am

    These are great tips..will pass this on to my son…may come in handy

  5. Happy Healin' Vegan Posted on February 8, 2018 at 12:34 am

    Great video! ย I will definitely bookmark this for future interviews ๐Ÿ™‚

  6. CubMediaVox Posted on February 8, 2018 at 12:50 am

    Great tips! Love #5 having your own set of questions!

  7. Tapping for Freedom Posted on February 8, 2018 at 1:26 am

    Great video Heather! I like the tip about smiling when you're on the phone.

  8. Bill Benoist Posted on February 8, 2018 at 3:10 am

    Great tips, but I especially like your tip to just be prepared. So many people take on the phone interview cold and just end up rambling. And then wonder why they are never called back for the in-person interview.

  9. Abbi Winslow Posted on February 8, 2018 at 3:23 am

    This is so helpful!! Phone interviews can be the worst if you don't know what your doing ๐Ÿ˜”

  10. Rivchard Aust Posted on February 8, 2018 at 3:55 am

    Love the tip about smiling even while on the phone ๐Ÿ‘๐Ÿ‘ Never thought of doing that. Thanks!

  11. Darlene Navarre Posted on February 8, 2018 at 7:50 am

    You are the most adorable woman. Thank you for being you ๐Ÿ’œ

  12. Yoga with Christina Joy Posted on February 8, 2018 at 1:35 pm

    You are divine beauty! Love your techniques!

  13. Bloggin Brandi Posted on February 8, 2018 at 2:54 pm

    Great advice for How To Ace A Phone Interview Heather! These are great Phone Interview Preparation Tips. I often stress out over talking to people over the phone, I'm actually best in person. ๐Ÿ™‚ Now I have some skills to use.

  14. Norrine Burke Posted on February 8, 2018 at 10:32 pm

    Have one tomorrow! Thanks!

  15. AskAngelaLin Posted on February 9, 2018 at 3:33 am

    I'll definitely let my friends know who are going for phone interviews so they can prepare better. Thanks!

  16. Tone Bekkestad Posted on February 9, 2018 at 7:04 am

    Great tips Heather! Rehearsing to make sure you donยดt just ramble is a great tips, as all your other tips. Thanks!

  17. Yash Dalvi Singer Posted on February 9, 2018 at 9:53 am

    OMG….in the starting video… the way you smiling ๐Ÿ˜…is just awesome and
    OMG….. this video is just awesome ๐Ÿ‘Œ๐Ÿ‘Œ keep it up ๐Ÿ‘๐Ÿ‘๐ŸŽง๐ŸŽต
    And please subscribe me and watch this beautiful song cover video of Ed Sheeran perfect song cover by Yash Dalvi ๐Ÿ‘‡๐ŸŽง๐Ÿ‘‡๐ŸŽต๐ŸŽค๐Ÿ‘‡
    And yes I subscribed you ๐Ÿ‘Œ๐Ÿ‘

  18. Yash Dalvi Singer Posted on February 9, 2018 at 9:57 am

    Keep it up ๐Ÿ‘๐Ÿ‘… I subscribed you ๐Ÿ‘Œ๐ŸŽง

  19. Professional Reimbursement Network Posted on February 9, 2018 at 12:22 pm

    Great tips!! ย Being prepared is key. ย Great video!!

  20. Julia Kristina Counselling Posted on February 10, 2018 at 10:36 pm

    Such great tips Heather! Thanks for putting out such quality content.

  21. The Bootstrap Boutique Posted on February 14, 2018 at 2:10 pm

    Phone interviews can be so tough! My current company had me do a group interview, me with about 8 of my future co-workers. That was nerve wracking!

  22. Posted on February 14, 2018 at 8:29 pm

    Great tips & content as always! Love the blouse or dress? That color on you is lovely!

  23. Sue Ferreira Posted on February 15, 2018 at 2:17 am

    Great advice, Heather Austin!

  24. Wild Woman Enchanted Posted on February 15, 2018 at 6:18 am

    You are amazing! Great tips …. right on as you usually are! How to be prepared with ease. So good. ย ๐Ÿ™‚ ~Elizabeth

  25. Kajana Club Posted on February 15, 2018 at 1:38 pm

    good stuff for phone interview ๐Ÿ™‚ thanks

  26. The Otter Club Posted on February 22, 2018 at 9:35 pm

    Great information on how to ace a phone interview. These phone interview preparation tips are really good.

  27. fabulous50s Posted on March 25, 2018 at 11:22 pm

    Hi Heather! Thanks for these tips…I will share them with my Son who is looking for a job right now ๐Ÿ™‚

  28. Skeleton Posted on April 11, 2018 at 3:57 am

    I usually start breathing really heavily whenever I have my phone interviews to freak them out.

  29. Hobert Masterson Posted on June 15, 2018 at 4:22 pm

    i love how it takes 60 secs before you really say anything- i wish i could just use that fake smile all day long

  30. Bangtan Chic Posted on June 26, 2018 at 10:03 pm

    How do I start the conversation that freaks me out๐Ÿ˜‚

  31. Mohamed Abdallah Posted on August 4, 2018 at 5:29 pm

    Very very good I owe you ๐Ÿ˜˜

  32. di_arctikDZ Posted on August 8, 2018 at 11:57 am

    Thanks for the tips. I am wondering why should we become mechanical puppets to get through HR? The condidate may be a genius compared to the interviewer but in some sense if by a mistake caused by purely biological reasons, everything is destroyed. Oh please humans let's evolve over this one.

  33. Jeremiah Diaz Posted on August 16, 2018 at 2:14 am

    Hi Heather, I just recently had a phone interview. When the owner of X company call me, I was unavailable, but he left me a voice mail explaining that my resume was a perfect match for the position that he was seeking. I followed some of the steps you mentioned in your video. They do help in moving up to the next step. I prepared myself by clearing my throat, I plugged my earphones, this allows me to perfectly hear what's been said, found a nice undisturbed spot, jotted down key points of my strengths and compared them to job advertising, or vice-versa, and made that phone call. That phone interview escalated to a same day face to face Chinese dinner to go in depth over the job. He offer me the job and we both agree in a starting date. I'm starting a new job on Monday.

  34. Young Professionals Posted on November 13, 2018 at 2:51 am

    Great tips that will make a big difference!

  35. m p Posted on December 14, 2018 at 2:49 am

    Thank you for the tips!

  36. Trevon Spears Posted on December 18, 2018 at 4:12 am

    this video was helpful i got a phone interview tomorrow

  37. GUAVA BEAN Posted on December 28, 2018 at 4:32 pm

    Having a community where you can ask questions & share your wins and struggles is super important to a healthy & happy remote work life. Check out the GUAVABEAN Freelancer Group ๐Ÿ‘‰ (

  38. Akshay Deolekar Posted on January 29, 2019 at 9:39 pm

    Thank you for this!

  39. hotestunderthasun Posted on January 30, 2019 at 1:14 am

    Listen to music before the phone interview

  40. into.the. woods Posted on February 5, 2019 at 11:17 pm

    I have tried everything, I suck at interviews.

  41. Snarky Kryptonite Posted on February 8, 2019 at 2:32 am

    thanks for your tips. i did well in my phone screen interview. now i will have an in person interview on wednesday!

  42. Heather Jones Posted on February 21, 2019 at 1:27 am

    This is great I have a phone interview coming up with a company I really really want to get I really need to see this ๐Ÿ’•

  43. Mark Gallego Posted on March 14, 2019 at 5:04 pm

    Rambling is my biggest weakness. I always thought that it helps paint a better picture but it seems to be a bit overkill…

  44. Zachary Cross Posted on March 20, 2019 at 1:14 pm

    Great video! Thank you for sharing, Heather! ๐Ÿ˜Š

  45. Waldir Paulino Posted on March 29, 2019 at 1:42 pm

    Hi Heather, I really loved these your tips. They are really valid and applicable when you do a phone interview even in a foreign language. This has been my own experience because my native language is Portuguese (I'm from Brazil) and I have attended lots of job interviews in English and Portuguese in different ways (in person, by phone, skype) successfully.

  46. All Tech Posted on April 13, 2019 at 4:15 pm

    Kudos for the video content! Apologies for chiming in, I am interested in your opinion. Have you considered – Schallingora Information Investigation Scheme (Have a quick look on google cant remember the place now)? It is a great one of a kind guide for learning what you need to say to get hired in a job interview minus the headache. Ive heard some unbelievable things about it and my GF finally got cool success with it.

  47. monstersince Posted on April 14, 2019 at 2:27 pm

    why dont you have an office. call me back

  48. P K Posted on May 3, 2019 at 1:05 am

    Thanks a lot for this video. I just failed in one telephonic interview. After viewing this video I realised that I didn't follow any mentioned hint.

  49. Francesco Posted on May 26, 2019 at 4:16 pm

    Subscribed as soon as you began speaking, because you sound genuine ๐Ÿ™‚

  50. rameezaijaz23 Posted on May 27, 2019 at 9:06 am

    I just loved your smile ๐Ÿ˜

  51. Andrea Moore Posted on June 22, 2019 at 3:12 pm

    A lot of organizations are conducting phone interviews to determine if you're a viable candidate to bring in for a more face-to-face interview, so you have to be prepared. This video provides some key points to garner a successful phone interview.

  52. Let us figure it out with me Posted on July 2, 2019 at 9:21 pm

    Believe me all these techniques you have mentioned in this video does not give her the interviewee any asset , It is all about experience dear

  53. Ashwin Jose Posted on July 10, 2019 at 5:13 am

    Amazing video๐Ÿ˜„๐Ÿ˜„๐Ÿ˜„

  54. CLIMAX TV Posted on July 14, 2019 at 6:21 pm

    Adjust the speed to 1.25

    Thank me later

  55. Navid Tohidi Posted on July 23, 2019 at 7:58 am

    The music in background is too annoying.

  56. Nathan Alan Clough Posted on July 24, 2019 at 2:45 pm

    Basic and obvious tips

  57. Victor Throne Posted on July 24, 2019 at 11:08 pm

    you are so cute!

  58. Noor Alam Posted on July 26, 2019 at 6:13 am

    Accept my endless gratitude.

  59. Steven Harasyn Posted on August 8, 2019 at 12:01 am

    What about if your applying for your bosses position???

  60. TheBria331 Posted on August 14, 2019 at 9:56 pm

    Thank you, my phone interview was the thing that got me the job! I walked into the face to face interview with such a head start thanks to you!

  61. dana schwab Posted on August 22, 2019 at 11:57 am

    Great video but Your background music is really distracting.

  62. Ontoyou Always Posted on August 28, 2019 at 12:46 am

    Why are we so impersonal these days? So wrong to get a text about a new job. Where is the human?

  63. Ruben Berrios Posted on September 17, 2019 at 1:31 am

    Why would I, want to look forward to more interviews, with this employer this should know, in first interview whether, they want to hire me ,or not additional interviews sound like a waste of time to me.

  64. Emmanuel U Posted on September 29, 2019 at 1:37 am

    What's your expertise? What are you a professor of?

  65. zelda johnson Posted on October 1, 2019 at 3:47 pm

    Fabulous!!! Thanks so much!

  66. Tomitra Moore Posted on October 3, 2019 at 3:57 pm

    Thank you! I was well prepared for the phone interview. What also helped me was writing certain answers out. I was able to go back and refer to them when I felt stuck. They have moved me forward to the next interview!

  67. Dustin F Posted on October 7, 2019 at 6:42 pm

    I've found retail/grocery retail phone interviews fairly easy! I got past the phone interview, and got an in store interview successfully. I landed the job too as it was a super easy in store interview.

  68. Cinnamon Posted on October 10, 2019 at 7:19 pm

    You make it seem easy! I used most of your tips in my phone interview and I did great. I was told I asked a really good question and it sounds like I am a good fit for the company. Thank you so much.

  69. Zora Posted on October 15, 2019 at 2:47 pm

    I had my first phone interview ever yesterday. It went okay but felt very rushed because the owner was speaking very very fast! Audio wasn't the greatest either, but I think I heard her say that she needed to go do something. She asked me, "tell me about yourself" and as I was, she kept saying, "uh huh. yeah." which messed me up and stumble on my words… I felt rushed. But she wants me to come in tomorrow (Wednesday) to do an in person interview and also show me around the building and meet everyone.

  70. Opal Sky Posted on October 16, 2019 at 10:15 pm

    Thank you, I love you for this.