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Phonak Audeo M (Marvel) Bluetooth Hearing Aid Review | Made for Android & iPhone


Robin Kshlerin

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100 COMMENTS

  1. Doctor Cliff, AuD Posted on October 16, 2018 at 2:38 pm

    Finally! A hearing aid that can stream to both ears from ANY phone!

    Reply
  2. Gregory Np Posted on March 27, 2019 at 2:15 am

    Trying some for the next week starting tomorrow. M90 w Telecoil.The store does not provide real air of measurement. Should I look elsewhere?

    Reply
  3. StandWith Vic Posted on March 28, 2019 at 6:45 pm

    Is the difference between entry level and mid level worth it?

    Reply
  4. Eliz Rich Collopy Posted on March 29, 2019 at 7:01 pm

    What is the difference between REM & PMM ?

    Reply
  5. ZoidBerG Posted on March 30, 2019 at 3:16 pm

    I just don't have money. I am just a student. 😭

    Reply
  6. Mexican Ruined my life Posted on March 30, 2019 at 5:58 pm

    I had a unfortunate situation after a job layoff. I'm a 39 year old Male. After starting a new job an hour away, I was invited out to a bar in the summer of 2017 and after leaving bar, I was invited over to guys house in which he was blasting 150db and refusing to turn down the volume. So I went from 0 decible hearing to 20db loss in low frequencies, 10 db in mid and high range from 0. I strain to hear conversations, am completely exhausted at the end of the day from listening fatigue, had to leave manufacturing industry I worked in for 15 years due to the difficulty in noise.

    An ent said my hearing is fine. One audiologist suggested and fitted a $6600 pair of Resounds which I can no longer afford, another audiologist said slight hearing loss but didnt recommend them. Costco said aids not needed based on test. Any recommendations?

    Reply
  7. Steve Kramer Posted on March 30, 2019 at 6:04 pm

    I've had a pair of M70T's for two weeks now. Love them in general, but have difficulty in highly reflective rooms – especially small ones. I know M90 has Echo Block and I wonder if it would be more effective than just StereoZoom in M70. The echos I need to remove are the immediate <<0.5 sec ones from close quarters. StereoZoom does help isolate the talker, but doesn't seem to remove tremendous amounts of the echo.

    Reply
  8. Gil Melo Posted on April 1, 2019 at 3:04 am

    Will the 312T work with the charger using rechargable 312 batteries?

    Reply
  9. Gerald Ennis Posted on April 2, 2019 at 5:23 pm

    Does my Audio Phonak hearing aids work with my Jitterbug Flip phone

    Reply
  10. Robert BRALEY Posted on April 2, 2019 at 8:26 pm

    First time getting hearing aids. These are the ones I have. Music quality isn’t that great. Is there an equalizer function?

    Reply
  11. Reinhardt Bothma Posted on April 2, 2019 at 11:25 pm

    You talk about: 4. Binaural VoiceStream Technology – This is great news for Phonak and their users. This allows for features like StereoZoom and Speech in Loud Noise programs in their devices. Phonak claims that the StereoZoom feature alone improves speech understanding in background noise by 60%.

    As CROS won't be available in the M series, can Binaural VoiceStream Technology be used by someone with Single Sided Deafness via "tweaking" the programming?

    Reply
  12. ZERGG0 Posted on April 6, 2019 at 7:01 am

    Thank you Cliff for this review! I am just wondering if Marvels hearing aids rid off their tunnel hearing in noisy environment? Are they able to process background scene as well as Oticone OPN1? Could you please comment the difference between Phonak Marvel and Oticone OPN technologies only in this particular aspect. If you have tried Oticon OPN S with their increased performance it will be great to hear your opinion.

    Reply
  13. Divina Maruca Posted on April 8, 2019 at 8:26 pm

    Dr. Cliff – you just saved our family $3,000. We went to Audibel and we were quoted $7,400 for hearing aids for my husband. I said let's research this a little more to make sure we were spending our money wisely. We did and found you. We watched many of your videos, particularly your top 7 list for 2019, we then decided to go to a HAS that did not have a manufacture affiliation, but instead was included in our local eye doctor's office. So glad we did as we were now able to purchase the Phonak Marvel rechargeable hearing aids for $4,400 with 3 year warranty, loss and damage coverage in addition to free hearing aid care. Thank you so much for taking the time to post these videos. And we know that just around the corner, without a long wait like a big box such as Costco or Sam's might have, our HAS will be able to care for my husband's hearing.

    Reply
  14. Kieren Johnson Posted on April 9, 2019 at 12:20 am

    Hello,

    Will this device connect to any Bluetooth device? I am in the process of joining the Police in the UK, at the moment I have a phonak v30. If I was successful I would be required to put an ear piece in my good ear… But I have been thinking could the Phonak Marvel connect to the police Radio?

    Reply
  15. FKY Rips Posted on April 9, 2019 at 5:50 am

    Use pc bluetooth work??

    Reply
  16. Joshua Yonathan Posted on April 13, 2019 at 2:04 am

    My review of these hearing aids after two months of use 4/5:

    Pros:
    1. The best sounding hearing aids I have used so far, I have a mild to profound hearing loss and I can hear 'sss' sounds quite clearly. This has even help me fix my lisp since I can actually hear what I am saying…
    2. No disposable batteries. The rechargeable batteries last me 20 hours a day when using the bluetooth streaming functionality frequently.
    EDIT: Adding a couple more pros now that I have used these hearing aids for over 4 months.
    3. I like that you can mute the microphones on the hearing aids when listening to music via bluetooth. This prevents the music from being drowned out by background noise.
    4. The bluetooth calling system is a god send! I now have very little difficulty talking to people over the phone since I hear them directly in my ears. I am working on getting a bluetooth VoIP telephone for my work to make my life so much easier.

    Cons:
    1. I have had several issues with it when I first picked them up. My left receiver needed to be replaced due to some strange sounding artifact. Next, both of my hearing aids would randomly turn off the feedback so the sounds would become distorted. This usually happens in the evening when the battery is in the 30-40% range. This is most likely a software bug and has yet to be fixed. EDIT: After about 4 months of wrangling with this issue, Phonak finally agreed to replace the hearing aids completely and I now no longer have this problem. This was a hardware problem, not a software one.
    2. The bluetooth receiver electronics is very weak. I get a very choppy signal when I am outside listening to music when my phone is in my pocket. The bluetooth antennas have a cardioid pattern facing upwards, so when you are outside with no walls or ceilings to reflect the phone's signal to the top of the hearing aid, you will get a poor connection. The bluetooth signal is fine indoors so long as you are no more than 5-10 meters from the phone.
    3. The bluetooth on the hearing aids can only be paired to ONE device at a time. This is very frustrating for me since I want to be able to listen to audio from my laptop and my phone simultaneously. Constantly un-pairing and repairing the devices is tedious so I just got a set of headphones to go with my laptop.
    4. The feedback from the hearing aids is audible when wearing headphones. I have to turn down the volume on the hearing aids by 3 stops to eliminate the audible feedback.
    5. Have to carry the charging station wherever you go when you travel. Better not lose it!
    6. The Phonak Remote app is buggy and has some connection issues. Minor concern, I don't use the app much at all.

    The biggest and most important thing is that these hearing aids sound amazing which trumps most of the cons, hence my score of 4/5. The bluetooth features and buggy software are bound to get better in the next generation so I look forward to that!

    Reply
  17. Carol thompson Posted on April 16, 2019 at 7:46 pm

    How much n phone number

    Reply
  18. Nigel Betteridge Posted on April 19, 2019 at 8:29 am

    Thank you so much for this and many other useful videos on hearing aids. At one point you mention firmware upgrades, would you have to start with an M90, or are all M variants upgradeable? (M30, 50 etc)

    Reply
  19. Shiwani Thakur Posted on April 24, 2019 at 6:08 pm

    Hi Doc i have a high frequency hearing loss between 31 db and 52 bp. and i have been advised to wear hearing aid.Its been 6 months now i have tried meny, however i am not able to decide on any one till now.I have a active life style and currently i am confused between hallo 2 i2400 and Phonak M -R recharchable .I also have a budget constrain i cant go for a very high priced ones please assist.

    i am waiting for your responsw

    Reply
  20. Robin B Hair Posted on April 25, 2019 at 11:41 pm

    Love your videos, very informative! Question regarding the Marvel direct connectivity: While this is obviously great for Android users, what is the effect on iphone users? Is it, as good, better, worse, for streaming music or phone calls?

    Reply
  21. Buick Wong Posted on April 26, 2019 at 9:39 am

    Just bought a Audéo M-R Last week, thanks for your video, Dr. Cliff. 🙂

    Reply
  22. Angela Gossmann Posted on April 27, 2019 at 4:10 pm

    Awesome info to help me choose my first hearing aids. Thank you!

    Reply
  23. John Hunter Posted on April 29, 2019 at 2:57 pm

    Any word when the Marvel will get CROS compatibility?

    Reply
  24. Will Njundong Posted on May 1, 2019 at 11:47 pm

    I so happy about these 😃 I have waited since high school for these 😭 I could never bear with iOS, and hated that no one would make nice hearing aids for Android users. Looking forward to buying these.

    Reply
  25. One Roving Cook Posted on May 7, 2019 at 7:27 am

    I have been in the audio/video business for over 30 years and am currently testing the Phonak Marvel and ReSound Quattro…So far the Phonak Marvel is very disappointing at streaming both audio and iPhone calls. The streaming audio when it works is very good but sadly the hearing aids when used as a external mic for the iPhone is far from usable and many of my contacts I have tested them on tell me my sound is garbled. As for the ReSound Quattro if you are sitting in your bluetooth enabled car you have to swipe your iPhone to accept calls and use the iPhone mic for your sound or pay a further £250 for a mic/switch. My £200 Apple air buds work far better than this and they are 14X cheaper.

    Reply
  26. geo cape Posted on May 7, 2019 at 11:52 pm

    Man I wish you were my audiologist , you know your stuff.

    Reply
  27. anthman2124 Posted on May 8, 2019 at 5:18 pm

    I have tried these and I had a horrible experience as I sounded weird and things had echoe. The sound on the oticon was better.

    Reply
  28. Michael Bakich Posted on May 10, 2019 at 9:52 am

    Thank you so much for taking the time to do the video. Looking to get my first hearing aids. My Doc recommended the Marvel. This video really gave me all the info I was looking for. I just have one question. When I am streaming music, what is the quality of the sound?? I wear Bose ear buds and Bose noise cancelling head phones now. Does the quality of the sound from the Marvel compare to that of the Bose products??

    Reply
  29. Michael Yamasaki Posted on May 12, 2019 at 10:15 pm

    Dr. Olsen. Is there any plan in the future for the Marvel (or any other similar device) to in corporate the BiCROS system in the near future? I currently use the Palm Pilot Air to connect with my Phonak Brio, but it's not all that great.

    Reply
  30. funnybot85 Posted on May 14, 2019 at 2:55 pm

    Hello! Please answer a few questions.
    1) M30 and M50 do not have a mode for music. How will the music sound compared to the M70 or M90?
    2) For me, very important is the stable streaming of sound from a computer. What kind of bluetooth adapter for a computer would you recommend?
    3) M30 is better or worse than Oticon Ino?

    Reply
  31. Katie Wright Posted on May 16, 2019 at 8:02 pm

    You didn’t mention that using the microphone on the hearing aids makes my voice sound like it’s coming through a tunnel. I use a phone for my job. It’s annoying. You also didn’t mention that when if I’m steaming a movie and my phone rings, to get back to my movie I have to manually re-pair the connection.

    Reply
  32. Michael Gale Posted on May 16, 2019 at 11:33 pm

    I JUST WONDER IF MEDECARE HELPS IN PAYING FOR THE DEVICE,OR IF THE VA HAS THE TV CONNECTION?

    Reply
  33. Stephen Pate Posted on May 17, 2019 at 12:27 pm

    Apparently the Audeo M does not stream audio to the Apple Watch. Phonak has hidden the comment but Google preserves it in the search results.

    Reply
  34. Chris Males Posted on May 18, 2019 at 6:18 pm

    I just got these aids, but am disappointed to find that the Phonak App does not support my Android 5.0. At this time, I can't justify getting a new smartphone, which is meeting my needs otherwise, to accomodate the Phonak App. Do you know if there is a standalone device that I can use for the features of the app?

    Reply
  35. Jim Bodden Posted on May 25, 2019 at 5:44 pm

    Would using this hearing aid with the the Roger Pen Mic be a better alternative than the older (or a different) model hearing aid with CROS ?

    Reply
  36. Jim Bodden Posted on May 26, 2019 at 1:21 pm

    I have SSD with High Frequency Hearing Loss in my 'good ear'. I was going to see an audiologist and look into the CROS hearing aids since I have never tried them before.
    I saw your video on the Audeo B and CROS B hearing aids, I am just wondering if the BICROS setup would help more than all the 'perks' in the Audeo M…

    Reply
  37. Michael Remillard Posted on June 7, 2019 at 12:42 pm

    What is the cost of the phonak M ? On average

    Reply
  38. vn2000ltd Posted on June 7, 2019 at 11:14 pm

    Im an active athlete runnning, jumping abruptly 12-15 hrs a week. Will these stay in place?

    Reply
  39. Christy Jennings Posted on June 11, 2019 at 10:18 am

    Dr Cliff,

    I wished I lived in Arizona and you could be my audiologist. Alas, I live in southern Florida.

    You have impressed upon me how important it is for real ear measurement.

    Since you cannot be my audiologist…

    WOULD YOU PLEASE RECOMMEND an excellent audiologist in the West Palm Beach FL area?

    If not, how do I go about finding an excellent audiologist who uses real ear measurements.

    I’ve gotten responses like, “yes, we use real ear measurements if you insist, but the manufacturer has a great auto program to fit you”.

    Couldn’t find a video addressing the subject – ‘how to choose your audiologist.’

    Love your videos!

    Thanks!
    Christy

    Reply
  40. Christy Jennings Posted on June 13, 2019 at 2:17 am

    Thank you Dr. for your response. I really appreciate your videos!

    Reply
  41. jody juneau Posted on June 13, 2019 at 5:06 pm

    I love the Phonak Marvels I am trying. My only problem is with phone calls in a noisy environment. I can hear the caller, but they can't understand me. They complain that I am garbled. In a quiet environment, I can hear them and they can hear me perfectly fine. If I take a call in a noisy place, it's just a waste of time trying to talk hands-free. Why? What can be done? Thanks!

    Reply
  42. Yesenia Castellanos Posted on June 14, 2019 at 1:46 am

    Hi Dr. Cliff! Would you say these are the best self-adjusting/auto-adjusting hearing aids to where the app is rarely needed? Thanks!

    Reply
  43. Leonard Johnson Posted on June 15, 2019 at 8:24 pm

    Can you use 312 or other standard batteries in the Phonak Marvel? Enjoyed you video on the Phonak.

    Reply
  44. Aatish puri Posted on June 18, 2019 at 1:20 pm

    Hello. I have a slopping loss. 115 dB at 1K. Will m30 take care of my loss?
    Shall wait for your advice.

    Reply
  45. William Bill Griffith Posted on June 19, 2019 at 1:11 am

    I just returned a Adeo B for a Marvel and after watching this video I'm glad I did. You didn't mention the Roger pen. I have been using one for years and I guess that this fall they will have one for the Marvel I really need a Roger but I will see how the feature that zero's into the conversation works.

    Reply
  46. Nathan Bullock Posted on June 20, 2019 at 7:55 pm

    I tried these. They would not pair with my laptop through Bluetooth. Why?

    Reply
  47. Ulujmf Posted on June 27, 2019 at 1:00 am

    ok a batterie usually last 10 days for me. now you have to recharge every day . waht about when the charge doesn't hold after few years

    Reply
  48. Steven Lightner Posted on July 3, 2019 at 1:33 pm

    I just got a set of these 2 days ago and I can't figure out how to stream from my Android LG phone. I have them parired to my phone and can adjust them , but don't seem to be able to stream anything.

    Reply
  49. Arthur Walton Posted on July 6, 2019 at 6:03 am

    I’ve got my hearing aids over a week ago they are life changing I’ve never said pardon or can you speak up one happy man😀😀

    Reply
  50. Eugene Neely Posted on July 6, 2019 at 4:27 pm

    How is this hearing aid doing now?(6 July 2019).
    Eugene Neely

    Reply
  51. Manon Adams Posted on July 8, 2019 at 9:57 pm

    when I use my hearing aid in the car, my car picks up the bluetooth for my music as well as my hearing aid. When I try to turn off the radio in my hearing aid the car phone also goes off.

    Reply
  52. Mark Beaulieu Posted on July 14, 2019 at 8:01 pm

    I have to tell you that you need to STAY AWAY from this hearing aid (untill they work out the bugs). I paid over $5000 for a pair of these and have had nothing but issues with them AND Phonak and the audiologist have no idea how to fix the issues instead, they say to live with it. Fit is good, I paid for custom moulds and they fit fine. The bluetooth function is a JOKE! Range is like 2 feet and they start to fade and cut out. For example, when I hike in the forest, I usually carry a back pack. I cannot carry my phone in my back pack as the signal cuts in and out. I have an Iphone 8 plus and is completely compatible with the M7. Apparently these were made especially for the Iphone so Phonak, you dropped the ball here. Oh, and just to make it even worse, don't even try to connect it to another device like an iPad or Macbook. The process to disconnect and reconnect to the iPhone and to other devices is completely unnecessary. The apps that are supposed to make these so special are the problem here. in order to connect to your devices, you need to connect to the Phonak app. The Phonak app only recognizes one device at a time and if you want to connect via bluetooth to another device, you have to completely "forget" your devices in the bluetooth menu and reconnect to the new device, which means have to re-pair every device EVERY TIME you want to reconnect. Prior to using these M7, I had numerous pairs of ear pods. Some were cheap and some were top of the line. I NEVER had to repair my devices! Once the devices were turned on, the iPhone, iPad or Mac would immediately see them and I could then choose which ones I could connect to. I have had so many issues with these M7 that Phonak has actually given me a new pair because they feel that the issue was with a faulty pair of aids but guess what? SAME DAMN THING! I just pissed away $5g for a garbage product! I do think that they will improve but MAN! I think Phonak believes the majority of the users of these aids are elderly who could care less about bluetooth capabilities BUT, I am 55 with a work induced hearing loss and having bluetooth was the main reason I went to Phonak. I have to deal with these for another 2 years but I can guarrantee you that I will NEVER recommend these to anyone. I have pretty well been ignored by my Audiologist and Phonak has NEVER reached out to me directly. Shame on you Phonak.

    Reply
  53. James Mallard Posted on July 15, 2019 at 2:53 pm

    I've wanted hearing aids that do what these do FOREVER! I currently wear Phonak Naida V aids that are probably past their design life and I'm waiting for a power version of the Marvel aids to come out. Roger, and the ability to hear in both ears on the phone are 2 biggies. I used to wear a big body aid with wires to both ears and I could more or less do those 2 things with that aid but lost it when I finally went to BTE aids.

    Reply
  54. Southern Soulja Posted on July 16, 2019 at 10:47 pm

    Any change in being able to stream via android?

    Reply
  55. Raquel De Luca Posted on July 17, 2019 at 9:34 pm

    Hi Doctor Cliff, what about the cros? I am using audeo B90-R and cros B-R

    Reply
  56. Jürgen Pfeiffer Posted on July 18, 2019 at 9:14 am

    Is the BT streaming lip synced?

    Reply
  57. baby hello Posted on July 24, 2019 at 9:49 am

    Hello, I want to ask how about foreign people buy these hearing aids, and then how to fit them?

    Reply
  58. Chris Hart Posted on July 26, 2019 at 7:27 am

    I have these hearing aids on a 90 day approval trial, and am quite impressed, however I understand you can have a number of preset ‘environmental’ settings , such as comfort in echo, speech 360, speech in noise etc, how many presets are there, and are they really necessary if the Autosense option is working correctly ?

    Reply
  59. Edward Sebesta Posted on August 1, 2019 at 4:37 pm

    I purchased a pair and they were delivered yesterday. A pile of problems. Go to the Google store for apps and see how customers rate the Remote app. A lot of customer discontent.

    Reply
  60. Ed Callahan Posted on August 1, 2019 at 5:19 pm

    What is the difference between the M90 and the M70 Marvel? The price difference is $1400

    Reply
  61. BZ Man Posted on August 1, 2019 at 5:27 pm

    This is from customer 1 bought the unit on Amazon
    I tried these on and off for one week, they only made sounds louder. I tried changing the ear tips, but that made no difference. I tried to return them after two (2) weeks and was told the return window was closed. I would suggest going to a reputable specialist before ordering these, I don't trust this seller now. Buyer beware!

    Reply
  62. BZ Man Posted on August 1, 2019 at 5:30 pm

    This is the comment from customer 2 bought the unit on Amazon.
    Although not in the original description for these hearing aids, they are being sold out of India, and are only programmable in India. No one in the US will program these for you, period. The warranty card clearly states the warranty is only valid in India, and only through an authorized retailer in India.. I'm now stuck with a $1500 pair of worthless hearing aids and am still deaf after losing one of my old Phonaks.

    Reply
  63. Edward Sebesta Posted on August 2, 2019 at 6:43 pm

    I plan on returning these hearing aids Monday. I uninstalled the Phonak app, and the system wasn't as screwedup as before. I had people call me and I had to turn off the streaming from the Samsung Galaxy S8 Note because there was static. I tried the audio and played some classical music and static was there on the left year. Phonak may have been the first to market, but these hearing aids don't seem to have the bugs worked out. I have also lost confidence in my hearing specialist to recommend hearing aids. I got these on his work, and he is a good person and he was taken in by Phonak propaganda. Won't buy anything Phonak again.

    Reply
  64. Ulujmf Posted on August 4, 2019 at 7:16 pm

    I hot th marvel however not Mich improvement compare to my audio Q. Bluetooth is nice but when using what app or Skype I can't share the audio with someone else. I am the only hearing through the hearing aids no sound coming from the phone so it not helpfully to have a 3 persons conversation audio.😧

    Reply
  65. jmasik100 Posted on August 15, 2019 at 9:13 pm

    Awesome doc.  Great, constructive and informative review.  I can now make a better educated decision on what hearing aid to buy.

    Reply
  66. Warren Perkins Posted on August 18, 2019 at 11:50 pm

    I have had the Audeo M rechargeables for a week now. They are working really well. I do agree that it is difficult to remove the HA from the recharger. One issue I have identified is the Bluetooth conductivity. I have two iPhones, one personal and one for work. I have been able to pair both phones, but only one can be connected to the HA at a time. Then to use the other phone you have to forget the device and re pair. This even happens when you turn the Bluetooth off and back on. This also happens with the iPad. I never had the problem with the ComPilot Air, all devices could be paired and worked with phone calls and streaming.

    Reply
  67. Muddasani Mamatha Posted on August 21, 2019 at 5:38 am

    Sir plz tell me sir

    Reply
  68. Muddasani Mamatha Posted on August 21, 2019 at 5:39 am

    Sir what I do plz tell me sir IAM from India in telangana state

    Reply
  69. robert wilkes Posted on August 24, 2019 at 11:37 pm

    i got mine 30 days ago and just love them I can hear my music and only me when I am in the office. hands free when I am driving is great

    Reply
  70. joonaa Posted on August 26, 2019 at 7:06 pm

    how much these cost? 😀

    Reply
  71. Fred Millard Posted on August 27, 2019 at 4:38 am

    Dr. Cliff, when streaming music is it possible to pause and resume playback via the buttons on the hearing aids? Thanks. Fred

    Reply
  72. Diego Ballen Posted on August 31, 2019 at 2:42 am

    This hearing aid has changed my life for the better. I suffer from tinittus and hearing loss.

    Reply
  73. A Posted on September 1, 2019 at 3:30 pm

    Does Phonak Marvel come in CIC or IIC sizes?

    Reply
  74. William Featherston Posted on September 2, 2019 at 12:50 am

    Whats the difference between the 70T and the 90T?

    Reply
  75. Dave Friedholm Posted on September 3, 2019 at 12:46 pm

    Big lift for Android – 5 steps back for iPhone users No MFI functionality

    Reply
  76. Jared Charney Posted on September 3, 2019 at 8:40 pm

    Thank you for this quite informative. I lost all my hearing about 2 years ago after an inner ear infection at the age of 46 and of course is has rocked my world especially w/the residual tinnitus I am using the Cros B Phonak and I'm wondering do you know if Phonak is planning on making Marvel for the Cros systems as well? I am going to try adding the Compilot Air II but the reviews are pretty lousy and seems like old technology , cheers

    Reply
  77. Jodie Standen Posted on September 5, 2019 at 3:54 am

    I purchased an Audeo M-R (90), need something to help with meetings and group functions like the Roger Select but am told that doesn't work with the Marvel, what does? I also own a Roger Pen with neckloop but can't get that to work with it either. Any suggestions?

    Reply
  78. Robert Prisco Posted on September 20, 2019 at 3:51 am

    Hello Doctor Cliff – I have a few questions that I hope you can answer concerning my new Phonak Marvel R hearing aids. Question 1: My audiologist performed a Real Ear Measurement and tweaked the amplification to match my hearing loss for each ear. By default, the myPhonak app will select the AutoSense OS 3.0 program. This program is producing a significant amount of white noise and high frequency sounds come across as "snaps" and "crackles" and the sound is indistinguishable. I created a custom program that makes it much better but the app has a bug that causes the program to switch back to AutoSense if I receive a text or use specific apps on my phone (drives me nuts). When I visit my audiologist for my first followup visit, should I expect them to further tweak the amplification to eliminate the white noise, etc… and will this become my new default AutoSense program? Question 2: When using my hearing aids as a bluetooth device for mobile calls, my own voice is way too loud in my ears…can this be adjusted? Question 3: I've paired my Marvels to my laptop but cannot figure out how to redirect the streaming audio to the hearing aids…any ideas? BTW, I sincerely thank you for your videos…you have no idea how much they have helped me decide how to best manage my severe/profound hearing loss.

    Reply
  79. Patrick R White Posted on September 21, 2019 at 11:58 pm

    I was thinking about the Phonak M90 rechargable. would I be better off getting another model with batteries for longer life during the hearing processes of the day.?
    Also they want to charge an aditional 4500.00 on top of the 2400 insurance. So a grand total of 6900.00 is it worth it. Or is it a scam. I am trying to decifer if I really need 2 hearing aids. I hear well enough with one ear but it had two surgeries. Leaving me with nothing in the ear but an ear drum attached to the stapis. So the other ear is still virgin. But that is the one that might have something pressing on the auditory nerve causing diplococcus hearing. If you are not familiar with that you hear a different tone in each ear. one being high pitch and the other being normal pitch. most distracting. Can you help with a good answer please.? I am concerned with the price being mostly commission sales.

    Reply
  80. May Marin Posted on September 28, 2019 at 2:58 am

    If I buy them online on eBay, I can program them later with my doctor according to my hearing loss. ???

    Reply
  81. Chris Hart Posted on October 1, 2019 at 3:35 pm

    As an IPhone user, are the Marvels the best or is there something better out there ?

    Reply
  82. Alan Yendle Posted on October 11, 2019 at 3:20 pm

    Very interesting videos, but I would make one comment and that is that you speak very quickly, a pause now and then would be a benefit to all of us that wear hearing aids.
    In the real world, I find that if a person speaks very quickly they are harder to hear/understand than a person that speaks more slowly.
    I have been wearing hearing aids since 1984, Lost most of mine from having to take Streptomycin.

    Reply
  83. Dave Friedholm Posted on October 16, 2019 at 4:46 pm

    Used a trial of the Marvel MR90 – Great sound but with no Made for iPhone compatibility due to bluetooth classic, all the convenience of proper integration is lost for iPhone users. Now we must unlock the phone and open the app just to make sound adjustments and ALL sounds stream to the aids if any sounds stream. That includes ring tones, message tones, and other unwanted notifications. Deafening. With all the customization, when will Phonak allow firmware selection for iPhone and Android. Dave in Dallas

    Reply
  84. Jim Dickmeyer Posted on October 24, 2019 at 10:49 pm

    Does it stream in stereo?

    Reply
  85. Janina Yoeli Posted on October 26, 2019 at 8:54 am

    I’m getting my first hearing aids and I so appreciate your series of videos. Without them I would have had no idea how to navigate the process. Apart from the hearing aids themselves, maybe the most important insight is how critical a role the audiologist plays. My first test run was with Resound Linx 3Ds which may well have been a good choice except that the audiologist not only did not do real ear measurements, but she didn’t function like a real partner in the process. For that reason alone, I would have decided against the Linx 3Ds.

    Next week I’m starting my trial run with Phonak Marvel 90s. I already met with the audiologist and there was a world of difference in her professionalism, including the fact that she does REM. That being said, I wonder if you have any tips for how to adjust the settings to optimize streamed music. Does the kind of dome make a difference? I read somewhere that closed domes improve the quality. I’m not sure if it was the audiologist or the hearing aids, but I just couldn’t live with the weak bass and tinny treble on the Linx. I have a very active lifestyle and streamed music is a big part of it. Again, thanks for your videos and best regards from Israel!

    Reply
  86. Liews16888 Posted on November 1, 2019 at 12:35 pm

    I bought a pair of Phonak hearing aids with Bluetooth in the last 9 months but occasionally they fail to switch on after fully charged. I have to return them for repair more than twice since. Today one of the pair played up again. It just can't be switched on. When I put it back to the charger it said fully charge. My experience is that Phonak is expensive but poor quality. I feel so disappointed. I don't expect brand new hearing aids have to be repaired again and again. The manufacturer didn't even provide an explanation about the root cause of the problems.

    Reply
  87. Eddie Varela Posted on November 7, 2019 at 5:05 pm

    I just got my hearing aids and I work in a barbershop and it's too loud or too low because of the tools and people talking. Any advice for this 🙏 or a number I can call you to talk about this?

    Reply
  88. Kayla Jackson Posted on November 9, 2019 at 2:30 am

    I am newly diagnosed with SSNHL. Being so young, I have been having a hard time accepting whats happened. I had my hearing test a few days ago and will be fitted for my hearing aids on Monday. This review is absolutely amazing and has changed my perspective on hearing aids. I also suffer from severe tinnitus that is flaring my migraines up. I will be going with these hearing aids. Thank you!

    Reply
  89. Chris Bekermeier Sr Posted on November 10, 2019 at 3:49 am

    I love the videos – my wife and I just watched 7 and 8 of them and have learned more about hearing loss and hearing aids than in the past 20 years I have struggled with it. Which Phonak level are your using in your review (90, 70, 50, or 30)? Is this increase from the 30 up worth the additional money? Which level is the most comparative to the Kirkland 9.0 (which appears to have 20 channels like the 90)? Thanks!

    Reply
  90. Harry Tanumiharja Posted on November 13, 2019 at 10:26 am

    comparing to Oticon Siya 2, which one is better?

    Reply
  91. Marcia McBride Posted on November 15, 2019 at 6:13 am

    Does the mini charger have the same capabilities as the larger one?

    Reply
  92. Richard Lewis Posted on November 22, 2019 at 4:26 pm

    I got my Phoak Marvel hearing aid through the VA about 5 months ago. One failed after about three months of use and now the second has failed. Phonak is very slow in their turn around response. It took three weeks for Phonak to return the device to the VA.
    I hope others have better success than I have had. I think you should rethink your recommendation of this company's equipment. I consider them to be of poor quality and very slow to respond.

    Reply
  93. jean lafitte Posted on November 27, 2019 at 6:19 am

    Very interesting Informations! Thanks.
    If I am well informed the marvel Technology is based on Bluetooth 4.2 and not in the new 5.0 Standard.
    Can a Software Update bring new specs or will a complete next marvel Generation be necessary for that. In other words is it better to wait for buying?
    Best regards Form Germany.

    Reply
  94. The Vegan Goat Posted on November 27, 2019 at 8:31 pm

    I have tinnitus with no hearing loss, getting one of these bad boys for my effected ear, how do you find these for masking tinnitus? – update I got one
    And the sound when streaming literally sounds awful, sounds like a 1970s pair of earphones, how is this stereo quality, even when listening on very low volume it just sounds so tinny on phone calls etc. Sounds like it's coming from a tin can

    Reply
  95. John Posted on December 3, 2019 at 5:45 pm

    Excellent and informative video.
    It's December of 2019 and reading about imminent changes to the industry makes me think I should wait this out at least six months. I have used the info you provide to weed out the "B-S" and the dog and pony shows from legitimate informed providers.
    Most of the providers I have spoken with are poorly informed and only marginally informed about features in one or two devices. Costco now provides Phillips as one of their brands, and the quality is pretty impressive with most of the same features presented in your evaluation of the Phonak. I do not think Phillips has AI or machine learning ad uses simple compression to achieve different conditions.
    The Phonak Audeo M sounds like exactly what I need; now I just need to find someone to sell it to me without the $7-10K price tag.

    Reply
  96. Ralph Gates Posted on December 5, 2019 at 4:09 pm

    What about remote control of these Phonac Marvels?

    Reply
  97. farrell wilson Posted on December 12, 2019 at 8:29 pm

    Ok, it’s been over a year since this video, any updated info?

    Reply
  98. Darren Leighty Posted on December 19, 2019 at 1:36 pm

    Hello from Lake City Fl.
    Thank you for all the info you are putting out here for us.
    I have had hearing loss my entire life and as an adult been too self-conscious to do what I should do which is get a good pair of hearing aids. The audiologist that I went to 1 x suggested the opn and now the opn S is out since then. I tried them in her office for like 15 minutes and never followed up. So now ~ two years later I am giving in and I’m tired of struggling to hear.
    This particular hearing aid seems to have a lot of bells and whistle’s. I am active on the move in and outdoors & my job as a therapist which requires me to be on the move in a hospital and have Obviously a need good patient interaction. Would you mind giving me your thoughts between the Oticon and the audeo ?
    Again thanks so much for your Videos they have taken what I guess I would call embarrassment out of this process and replaced it with some good knowledge.
    I can’t tell you what that means to me in making this decision.
    Peace and happy holidays to you!

    Reply
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