Telephone English – How To Talk In English On The Phone – Free Communication LessonRobin Kshlerin December 10, 2019 4 Comments
Welcome to twominuteenglish.com. Teaching you English through two-minute lessons. In this lesson, we will learn phrases you may use when requesting cellular service. Hello, how may I help you? Yes. My name is Stephen. I’d like to get telephone service. All right. May I have your address? Sure. It’s 123 Huddle Street, Texas. Thank you. OK, Stephen. Are most your calls local,
or do you call other states? I make mostly local calls, but sometimes I call France. My parents live there. Ok, we have a plan which includes 500 minutes for
local calls, and 500 minutes for calls to France. And how much is it per month? Your monthly bill will be $34,00. Each additional minute of local calls will cost
5 cents, and each additional minute to France will cost $ 1,35. All right. That sounds good. Your prices are very competitive.
And how soon can you connect my phone? You can start making calls in two to three hours. Sounds good. Let’s do it.
Trinity Cellular, Dave speaking. How may I help you? Hi, Dave. My name is Becky. I’d like to know if you can offer me
a better plan than what I have. I think I’m paying too much. Ok, Becky. Can I have your phone number with area code, please? Sure. It’s (281) 555-1234.
Well, I see here that you call New York a lot. Yes. That’s true. My publisher is there. And
I’m paying more than $50,00 per month. I can offer you a plan where you’ll pay $29,00 per month and you’ll have
700 minutes to call New York. Sounds good. But I also call California every weekend. Can you improve my prices? We can include 300 minutes to California for that same price
if you call weekends between noon and six pm. That’s perfect! I’d like to subscribe for this service.
Can you do it today? Sure I can. You can start making calls with
your new plan in two to three hours. Thank you very much. Trinity Cellular. This is Stephen, may I help you? I’d like to have my phone disconnected. I understand. May I ask why you want to disconnect your service? Well, I have been promoted and transferred to New York. Oh, I see. May I have your phone number with area code, please? Sure. My phone number is (567) 555 4536. For security purposes, Mr. Johnson, may I have your date of birth? It’s September 5, 1982. Thank you. Your service will be disconnected today. I’d like to get telephone service. And how much is it per month? Your prices are very competitive. And how soon can you connect my phone? I think I’m paying too much. Can you improve my prices? I’d like to subscribe for this service. Can you
do it today? I’d like to have my phone disconnected.
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